To ensure customer satisfaction, JB Tools is committed to and strictly complies with its return policy, and offers replacement products to its customers subject to product availability, or a full refund (less return shipping costs), at the customer’s option. JB Tools Customer Satisfaction Statement: Although JB tools is not an “authorized” re-seller of all the products it sells, JB Tools stands behind all of the products it sells, and offers its customers a 100% satisfaction guarantee.
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